At Kimai Store by Kancharla Textiles, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) and make purchases from us. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Introduction

This Privacy Policy applies to Kimai Store by Kancharla Textiles and outlines our practices regarding the collection, use, and sharing of your personal information. By using our Site, you consent to the data practices described in this policy.

2. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.

The types of information we may collect include:

  • Personal Identification Information: Name, email address, mailing address, phone number, and other similar contact data.
  • Payment Information: Details necessary to process your payments, such as credit/debit card numbers (processed securely by third-party payment gateways, we do not store full card details), billing address.
  • Demographic Information: Such as your preferences and interests related to our products.
  • Usage Data: Information about how you access and use the Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
  • Communication Data: Information you provide when you communicate with us, such as customer service inquiries.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Process Transactions: To process your orders, manage your account, and deliver the products you purchase.
  • To Improve Customer Service: To respond to your customer service requests and support needs more efficiently.
  • To Personalize User Experience: To understand how our users as a group use the services and resources provided on our Site, and to tailor our offerings.
  • To Improve Our Site: We may use feedback you provide to improve our products and services.
  • To Send Periodic Emails: We may use the email address to send you information and updates pertaining to your order, as well as occasional company news, updates, related product or service information, etc. You can unsubscribe from marketing emails at any time.
  • For Marketing and Promotions: To send you promotional materials, special offers, and information about new products that may be of interest to you, with your consent where required.
  • For Security and Fraud Prevention: To protect our Site and users from fraudulent transactions and unauthorized access.

4. How We Share Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may share your information with:

  • Service Providers: Third-party companies and individuals who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

6. Your Rights

You have certain rights regarding your personal information:

  • Access: You have the right to request copies of your personal data.
  • Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Deletion: You have the right to request that we erase your personal data, under certain conditions.
  • Opt-out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

Our Site may use “cookies” to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.

8. Third-Party Links

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Changes to This Privacy Policy

Kimai Store by Kancharla Textiles has the discretion to update this privacy policy at any time. When we do, we will revise the “last updated” date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

11. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Kimai Store by Kancharla Textiles Email: kancharlatextiles@gmail.com Phone: 7780136846 Address: Kancharla Textiles, Kavali, Nellore district, Andhra Pradesh – 524201